Candle and Blue are a small and friendly family run business based in Suffolk, UK.

We hope that by providing feedback from our happy customers you will feel confident in shopping with us.

Hi Natalie

Laundry basket arrived yesterday,very pleased with our purchase and the excellent communication, will recommend your shop to our friends.

Alan - 2012

Dear Natalie,

I am writing to say thank you for an excellent service regarding my order, the parcel was received

in good order and very well packaged, my wife was delighted with the gift, so thanks again.

Happy New Year!

Ian Hooper

I have to say, i am extremely impressed with the way you packaged it so that nothing was damaged in the journey. This shows your great attention to customer satisfaction. I am very grateful for that.

 
Because of your customer service and contact throughout, i would certainly look to you first when looking at sculptures to purchase, and recommend to others. Next time i am Suffolk way, i shall pop in and have a wander around the shop. Many thanks.

Dear Natalie,
Both packages arrived this morning and were in excellent condition.
Thank you very much.
Kevin 

I just wanted to let you know my order arrived this morning and I am delighted.
 
The speed of service, the ease to do business with you, even down to the hand written notes from 'Natalie' in the box to caution against opening it in haste. The whole selection and purchasing process was excellent and will certainly use your company again and recommend you to others
Thank you
Paul Fraser

Thought you would like to know that we are delighted with the cake stand, I now have an excuse to tuck into the cup cakes!
Brian 

 
Thanks for your message - yes, the order arrived safe and sound and as usual, is lovely!
Kind regards
Catherine

 
Dear Natalie,
So happy to report Huey's safe arrival a short time ago, safely nestled in his box. I am absolutely delighted with him and with your excellent and courteous service - many thanks.
Best wishes,
Sylvia

The cushion arrived the day after you posted it, and it's just right for the chair.
Thanks for sorting it out for me - you offer a good service and I'm very pleased with the cushion,
Best regards,
Karen Williams 

I got the package today and everything is just beatiful:-)) Thank you so much fo the quick delivery and good service.  Have a nice week-end.
Kind regards
Dorthe F Nielsen

Such personal service is very rare these days and I am really grateful to you.
Regards

Penelope Deane 

I went on a hunt for the blotter as a gift for our 3rd wedding anniversary next week and was staggered by the range of options on all the different sites I found. Yours I felt represented the best value for money and I really loved your garden stuff. I do a lot of online shopping and I've put you in as a favourite.

Many thanks, Jennie

Hi all,

"Having dealt with this company initially at the Spirit of Summer Exhibition and then following up by email I was delighted at the service I received.  After numerous emails and then a phone call with Natalie I felt that I was dealing with a friend rather than just buying an item from a shop.  It was a pleasure to do business with them".

Linda 

Hi Natalie

Been meaning to email you to thank you, the forks came on Monday, I am over the moon with them. They have had the first airing today, when I had some friends round for lunch, they were real impressed with the look and quality of them.

Thank you again for your prompt service, and will pass your website on to my friends and relatives.

Linda 

Hi Candle and Blue

Just to let you know that the Alert Hare, I ordered just a couple of days ago, has arrived safe and sound. Would also like to say how well it was wrapped for posting, and also gift wrapped too, which was a really lovely touch! 

It is a present for my husband and he is delighted with it. I think I may be ordering more in the future! So, thank you for your excellent service.

Best Wishes,

Christine Brearley 

Dear Natalie

Just wanted to thank you again for all your efforts in tracking down the matching fabric to my conservatory furniture and then arranging for the scatter cushion covers and stool cushion covers to be made up.